ABB Automation Drives Sales, Decreases Costs with Dell OEM

abbDell OEM Solutions helps bring the intellectual property of its customers to over 40 vertical markets using Dell standard equipment, global service and support and comprehensive customization resources.

The latest customer story we have the opportunity to tell is that of ABB Automation, a leading provider of automation systems in Germany.  With operations in around 100 countries, it works with utilities and industry to improve performance and lower its environmental impact.

The company sought a supplier who could help its business standardize its hardware on an x86 platform. Dell’s standard, high-quality platforms and award-winning supply chain helped seal the deal for ABB who had been working with multiple suppliers to build their own server-based solutions.

“We wanted to avoid building our products from scratch, and work with just a few IT providers. By working with Dell OEM Solutions, we gained an OEM partner that could deliver pre-configured solutions fast.”  

- Christian Schubert, Head of Service Centre Control Germany, ABB Automation 

Leveraging a broad array of Dell standard products from PowerEdge servers, Precision workstations to OptiXE desktops and high-definition monitors,  ABB maximizes its investment with Dell as a single supplier so they can focus on their own innovation.

And, to ensure its automation solutions are supported long after they are sold to end users, ABB uses ProSupport for OEM, Online Self Dispatch and and Dell’s IT Advisory Services.

Their relationship with Dell OEM enables ABB to deliver greater customer value while cutting maintenance costs in industrial IT lifecycle management. Comprehensive lifecycle management and customized reporting structures mean fewer disruptions and improved accountability at the client level. This increases productivity and keeps disruptions to a minimum while vastly increasing customer satisfaction.

Are you still building your own industrial solutions? Would you like to learn more about how Dell OEM can help you decrease costs while driving improved quality, service and standardization?

 

 

 

Karen Siuda

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