It’s simply a fact of life in the digital age — security threats are evolving and businesses increasingly come under attack. One company that’s actively involved in the fight to curb breaches and data theft is Websense, a California-based leader in unified web, data and email security solutions. And to achieve new levels of performance and global sales growth for its solutions, Websense has come to rely on the Dell PowerEdge 12th-generation server platform for OEMs.
In fact, a recently released case study provides a behind-the-scenes view of how Websense has driven sales of more than 10,000 OEM-based appliances using 12th-generation server technology. These appliance enable the company to deliver real-time defenses against data theft on a global basis—with products that block malicious code, protect confidential information and enforce internet security policies for more than 40 million employees worldwide.
Migrating to the Dell PowerEdge 12th-generation server platform for OEMs
When it came time for the company to migrate its turnkey Websense® V-Series™ and X-Series™ appliances, switching to the Dell PowerEdge 12th-generation server platform for OEMs provided a wide variety of benefits. For starters, Websense was able to achieve a 20 percent performance boost by running its software on 12th-generation servers. That move was a clear win for Websense customers, who can now gain greater protection from threats both inside and outside their network, increased storage capacity and greater networking options.
Of course, that kind of performance is compelling for existing customers. But what about the strategic need to attract new customers and enter new markets? As Websense and other worldwide security companies are minutely aware, some countries have complex rules for importing products — therefore, it can often be time-consuming and expensive to drive sales growth overseas. So how did Websense manage to outpace its competitors in worldwide appliance sales?
Fortunately, the Dell PowerEdge 12th-generation server platform for OEMs also provided a strategic advantage on that front, as Dell OEM Solutions can simplify the regulatory process and create a more efficient supply chain. For each destination worldwide, Dell OEM Solutions ensures that shipments include the right regulatory markings and necessary paperwork. This means customers receive their products faster, which in turn boosts customer retention numbers.
Just how fast is faster?
Working with Dell OEM Solutions now makes it possible for Websense to ship products to the U.S. and Europe in just 24 hours, to the Middle East in 24 to 48 hours and to Asia-Pacific in 48 to 72 hours, giving Websense an enviable competitive advantage in these geos. Moreover, the efficient supply chain enabled by the Dell OEM Solutions team has helped Websense enter vital new markets such as Australia, India and Hong Kong — all of which offer significant potential for further sales growth.
Today, the Websense V-Series appliance alone ships to more than 70 countries; plus, it’s backed by more than 24,000 field service and technical support experts from Dell who can be on-site anywhere in the world within four hours. As a result, the company is now seeing retention rates of nearly 100 percent for its V-Series and X-Series appliances.
And for a company like Websense that specializes in security, that kind of comforting peace of mind is priceless. Click here to read the case study and learn about the key Dell products that made it happen.