Posts Tagged ‘customer case study’

OEM Telecom Appliance Customer Reduces Delivery Time by 50 Percent Improving Customer Service

Paul Collier By:
Posted In: Telco
OEM Telecom Appliance Customer Reduces Delivery Time by 50 Percent Improving Customer Service

One of the pleasures about working in Dell’s OEM business is the opportunity to meet with customers and spend time understanding their business.   The OEM approach is not about product, it’s about the overall business strategy our customers are working towards and how Dell can bring true value in assisting them achieve that potential.

One of the recent meetings I had the pleasure of spending half a day with Lucas Wensing, CEO of StartReady a company that provides unified communications applications to business.  Based in Holland the company have recently made the decision to standardise on Dell OEM’s server based application capability and in doing so are seeing fundamental benefits to ...

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Oct 10 2012

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“Buffering”: When the Internet Got in the Way of Online Learning

Jared Heath By:
Posted In: Uncategorized
“Buffering”: When the Internet Got in the Way of Online Learning

This is a guest post by Jared Heath, Content Management and Strategy at School Improvement Network. School Improvement Network and Dell OEM have teamed up to provide HD professional development without compromising bandwidth. We are pleased to have this thought leader share this solution on our blog.

 

“Buffering…”

When teachers use School Improvement Network’s teacher effectiveness resources, student test scores have been shown to take as much as a 30% bump—that’s the difference of two full letter grades. But potentially millions of educators have not been able to access the tools they need because of one culprit:

Over-taxed bandwidth.

School Improvement Network’s Teacher Effectiveness System (TES) is the leading educator training module in the industry that ...

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Jul 3 2012

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OEM Customer Ideas Drive Blade Server Innovation

By:
Posted In: Appliance & Customization
OEM Customer Ideas Drive Blade Server Innovation

Recently I met with Zac Cravens, Lead Mechanical Engineer for Dell OEM Solutions Product Group, to discuss some of the fascinating work he and his team has been working on based on customer requests. Along with several secret projects, he took some time let me film him discussing a really neat PowerEdge™ M610x Blade Server solution one customer asked us to work on. I was very intrigued as most custom OEM projects consist of modifications to Dell’s most popular Intel® Xeon® 1U and 2U rack mount servers.

As you can see from the video, the M610x blade server is designed with two PCIe slots originally intended for high performance GPGPU cards ...

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May 30 2012

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Dell OEM Solutions and Dell vCloud Goes Hollywood with GreenButton

Jodi Eckberg By:
Posted In: Uncategorized
Dell OEM Solutions and Dell vCloud Goes Hollywood with GreenButton

Here is another cool example of how our OEM Solutions customers are innovating to include the cloud.

GreenButton, an OEM Solutions customer, is revolutionizing access to high performance computing applications without the need for sophisticated, expensive computing infrastructure with the Dell Cloud with VMware vCloud Data Center Service. GreenButton delivers an application platform on Dell vCloud for application vendors looking to transition to the cloud and for the management and delivery of cloud services. Leveraging this platform, application vendors can embed GreenButton tools managing the shifting of workloads from the local device to the Dell vCloud for enhanced speed and efficiency in processing the workload.

This innovative technology is actively used in rendering of special ...

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May 16 2012

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The Swish Factor from Dell OEM Partner Program

Douglas Mac By:
Posted In: Uncategorized
The Swish Factor from Dell OEM Partner Program

This is a guest post by Douglas Mac, Director of Internet marketing at Sonasoft. We are pleased to have this thought leader share his insights on our blog.

We’re a growing startup company with a very strong software product, but we haven’t gotten that full customer traction yet.  We’re Sonasoft, and we make email archiving software targeted to small and medium-sized companies.  With the economy just showing signs of recovering (knock on wood), it takes time before our customers commit.

Sonasoft

We realized that one of the barriers our potential customers had was that we didn’t offer a ‘complete’ solution.  True that our email archiving software stood by itself and was easy ...

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Apr 16 2012

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Solving the global supply chain and support challenge for an OEM Services customer

Jodi Eckberg By:
Posted In: Uncategorized

As another installment in a series of Q-and-As with Tim Pavlovich, a Services Consultant with Dell OEM Solutions, we will discuss some creative ways to help you solve the complex challenge of creating a global supply chain and support infrastructure to service your customers more efficiently.

What types of global supply chain and support challenges are our customers facing?

Pavlovich:  One thing I hear a lot from customers is that they need more ways to play to their strengths and focus on their core value to their customers—often their intellectual property and innovation. In many cases, they are realizing that running a global supply chain and support infrastructure isn’t really their core competency.

Recently, ...

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Apr 5 2012

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Top 4 OEM Customer Requests Delivered in Next Generation of PowerEdge

Joelle Coghlan By:
Posted In: Appliance & Customization

Following on from our launch of 12th Generation PowerEdge servers it’s been an exciting few weeks.  On my travels I’ve been meeting many teams and experts and hearing their thoughts on our latest 12th Generation PowerEdge servers. Having already blogged with Thierry Pellegrino, head of our OEM Solutions Engineering teams, I spent an afternoon with the head of our OEM Product Marketing Group – Patrick Burns.

Patrick heads up a team of OEM experts and technologists, each with extensive experience in product management, marketing and development. I met with Pat and we talked a little bit of techie talk, and about how customers’ needs and solutions were at the heart of everything OEM Solutions delivers.

Tell us a little bit about yourself ...

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Mar 30 2012

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Dell OEM Solutions Helps Gratifon S.A. Power VoIP Kiosks and Prepare for Future Growth

Jodi Eckberg By:
Posted In: Uncategorized

I have some exciting news to share with you. Last week, we published a press release about how OEM Solutions customer, Gratifon, relies on Dell cloud computing, industrial PCs, and support to deliver innovative VoIP kiosks across Latin America.

“As a startup, technology is key to ensuring that our growing business can thrive,” said Oz Yosef, Gratifon CEO. “By leveraging the Dell OEM OptiPlex XEs and cloud services for our kiosks, we were able to cut costs and expand our business in ways we didn’t know possible.” With Dell solutions technology, Gratifon has been able to expand, deploying 50 kiosks throughout Panama and plans to add another 250 kiosks within the ...

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Mar 12 2012

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Analogue postal world goes digital at CEBIT in Germany (6-10th March)

Piia Lawlor By:
Posted In: Uncategorized

In the run up to a very busy month of Dell PowerEdge 12th Generation Server launch and a busy season of technology trade shows & industry events in Europe I had a chance to speak with one of our European OEM customers, Dr. Monika Plum, Business Development Manager at Francotyp-Postalia, about the grand release of their digital postage systems at Cebit Electronics Fair in Germany.

Could you tell me a little bit more about Francotyp-Postalia? Dr. Plum: Francotyp-Postalia is a worldwide complete service provider for mail communications. The FP Group’s range of products and services includes franking and inserting machines, the direct collection of business mail to hybrid-mail and full digital mail ...

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Mar 2 2012

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Andy Eloff from Raw Thrills talks about gaming the system

Josh Neland By:
Posted In: Uncategorized
Andy Eloff from Raw Thrills talks about gaming the system

If you’ve been to an arcade or living room lately, you know that video games have come a long way since the days of PAC-MAN.  What you might not know is just how closely the technology behind the scenes looks like the PC under your desk, and how the battle to capture gamers hearts has evolved since the emergence of consoles and mobile phones.

At the OEM CTO Summit (part of DellWorld 2011), I bumped into Andy Eloff of Raw Thrills and sprung at the chance to talk through the world of modern Arcade gaming.  If you’ve played Big Buck Hunter, Dirty Drivin or Frogger, you’ve played a Raw Thrills machine.

Josh: ...

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Jan 12 2012

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