Posts Tagged ‘Customer’

Dell OEM Customer SoloHealth recognized as 2013 Computerworld Honors Laureates

Samantha Needham By:
Posted In: Healthcare
Dell OEM Customer SoloHealth recognized as 2013 Computerworld Honors Laureates

Posted today on Direct to Dell, 5 Dell customers were recognized as 2013 Computerworld Honors Laureates.  One of those customers, SoloHealth partnered with Dell OEM in developing and launching their solution.

Congratulations to the SoloHealth team and all the winners from this year.

#gallery-1 { margin: auto; } #gallery-1 .gallery-item { float: left; margin-top: 10px; text-align: center; width: 33%; } #gallery-1 img { border: 2px solid #cfcfcf; } #gallery-1 .gallery-caption { margin-left: 0; } SoloHealth’s Founder & CEO Bart Foster and SVP of Operations and Product Development Eric Hoell with Michael Dell. Michael Dell trying out the SoloHealth Station at Dell World SoloHealth Station

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Mar 26 2013

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To Market, To Market We Go: Dell’s Entrepreneurial Side

Karen Siuda By:
Posted In: Business, Global OEM, Healthcare, Innovation
To Market, To Market We Go: Dell’s Entrepreneurial Side

Today, Fast Company’s Dave Gardner posted his piece: “How Dell Helps Entrepreneurs Get Hardware Solutions To Market.”  The article details how Dell (and its entrepreneurial customers) are working together to bring some very cool, innovative solutions to  new markets.

If it seems counter intuitive that an industry bellwether like Dell would be featured by Fast Company, it’s not. In addition to Dell Ventures , Dell’s early-to-growth investment arm,  and Dell Financial Services (DFS), who manage a $5B investment portfolio, specific divisions within Dell working with customers on their entrepreneurial pursuits.

Sound familiar? Yes, I’m referring to Dell OEM. Dave did interviews with some of our customers at this year’s DellWorld including SoloHealth and Pivot3.

SoloHealth’s ...

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Feb 22 2013

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Hacking our Standard PowerEdge Servers to Meet Unique OEM Customer Needs

Samantha Needham By:
Posted In: Appliance & Customization
Hacking our Standard PowerEdge Servers to Meet Unique OEM Customer Needs

Pivot3, a Dell OEM customer, is quite the veteran when it comes to working with the Dell OEM custom engineering team.  They have been utilizing our services for a few years now.  Last year, Zac showed how we customized a PowerEdge R510-12 for them by adding a flash DOM boot device that also required designing custom cabling & bios modifications.

This year they came back with some new requirements and Zac and our team produced some outstanding work.   In fact, he had so much to show that I broke it up into two videos.

In the first video, Zac showed how we replaced the optical drive location of a PowerEdge R320 with ...

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Oct 11 2012

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OEM Telecom Appliance Customer Reduces Delivery Time by 50 Percent Improving Customer Service

Paul Collier By:
Posted In: Telco
OEM Telecom Appliance Customer Reduces Delivery Time by 50 Percent Improving Customer Service

One of the pleasures about working in Dell’s OEM business is the opportunity to meet with customers and spend time understanding their business.   The OEM approach is not about product, it’s about the overall business strategy our customers are working towards and how Dell can bring true value in assisting them achieve that potential.

One of the recent meetings I had the pleasure of spending half a day with Lucas Wensing, CEO of StartReady a company that provides unified communications applications to business.  Based in Holland the company have recently made the decision to standardise on Dell OEM’s server based application capability and in doing so are seeing fundamental benefits to ...

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Oct 10 2012

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Dell OEM EMEA Technology Roadshows 2012 Wrap up

Piia Lawlor By:
Posted In: Uncategorized
Dell OEM EMEA Technology Roadshows 2012 Wrap up First-of-its-kind OEM European Tour:

We finished our 2 week tour of Europe on Friday, 21st September, with our last OEM Technology Roadshow taking place in Frankfurt, Germany. Before Frankfurt we visited London, Paris and Milan also, and I have to say I thoroughly enjoyed the events which were the first of their kind for Dell OEM in Europe. We partnered with Intel for the events and had the pleasure of welcoming four local Intel team members – Tal Elgar (UK), Thierry Marseille (France), Marco Soldi (Italy) and Herbert Schreiber (Germany), who joined the presentation stage with our Dell OEM team: General Manager for EMEA Sam Forsbom, Enterprise Solutions Lead Marcel Moelands and ...

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Oct 8 2012

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Ship software as part of “total solution” for greater customer satisfaction

Olivia Hughes By:
Posted In: Uncategorized
Ship software as part of “total solution” for greater customer satisfaction

Software developers are generally limited in how they deliver their products to customers. They can 1) ship installation discs or files to be loaded by the recipient; 2) ship pre-installed software on approved, compatible hardware; 3)

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://blog.delloem.com/2012/09/dells-public-cloud-from-traditional-software-delivery-model-to-saas/”>offer their software through a cloud-based model.

However, it’s increasingly important for companies like French developer Caldera, a (large-format printing software) to ship a total solution.

Caldera first set out to deliver their software pre-installed on customer-approved hardware to reduce installation complexity and support challenges. In doing this, they provide a fully turnkey solution that mitigates the potential risks associated with customers loading software and attempting DIY setup.

Because, for software companies to maintain focus ...

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Sep 20 2012

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Tyco Talks about the Ins and Outs of Security Surveillance

Steve Kallmeyer By:
Posted In: Uncategorized
Tyco Talks about the Ins and Outs of Security Surveillance

Video surveillance continues to be a hot topic for those in the security space as well as consumers in general.  Consumers recognize the power of security surveillance – we watch the local news with criminals being busted by video surveillance cameras and we’re all aware of the cameras monitoring us at, convenience stores, retail outlets, airports, schools, universities and other public places.  For those in the security space, video surveillance technologies dominate the conversation as the trends have moved from DVRs to IP video and to cloud and managed services.

Speaking of the latest video surveillance news, ADT Commercial Security (soon to be Tyco Integrated Security, one of the biggest brands ...

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Aug 30 2012

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Dell OEM Solutions Roadshow coming to Europe in September 2012! #OEMShow12

Piia Lawlor By:
Posted In: Uncategorized
Dell OEM Solutions Roadshow coming to Europe in September 2012! #OEMShow12

Meet the Dell OEM Solutions team in 4 European cities in September – London 12th, Paris 14th, Milan 19th and Frankfurt 21st September.

We, the OEM team in Dell, had the pleasure to be part of the Dell EMEA Solutions tour last year, and meet our customers in 6 different cities; however this year we have put together a dedicated OEM roadshow with purely OEM focused topics. Dell recently launched the award winning (12th) generation of PowerEdge servers to the market, built on Intel Xeon 5 processor technology. We also have really exciting updates to our customers on the range of Enterprise solution technologies Dell can offer to our OEM customers, ...

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Aug 22 2012

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“Buffering”: When the Internet Got in the Way of Online Learning

Jared Heath By:
Posted In: Uncategorized
“Buffering”: When the Internet Got in the Way of Online Learning

This is a guest post by Jared Heath, Content Management and Strategy at School Improvement Network. School Improvement Network and Dell OEM have teamed up to provide HD professional development without compromising bandwidth. We are pleased to have this thought leader share this solution on our blog.

 

“Buffering…”

When teachers use School Improvement Network’s teacher effectiveness resources, student test scores have been shown to take as much as a 30% bump—that’s the difference of two full letter grades. But potentially millions of educators have not been able to access the tools they need because of one culprit:

Over-taxed bandwidth.

School Improvement Network’s Teacher Effectiveness System (TES) is the leading educator training module in the industry that ...

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Jul 3 2012

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OEM Customer Ideas Drive Blade Server Innovation

By:
Posted In: Appliance & Customization
OEM Customer Ideas Drive Blade Server Innovation

Recently I met with Zac Cravens, Lead Mechanical Engineer for Dell OEM Solutions Product Group, to discuss some of the fascinating work he and his team has been working on based on customer requests. Along with several secret projects, he took some time let me film him discussing a really neat PowerEdge™ M610x Blade Server solution one customer asked us to work on. I was very intrigued as most custom OEM projects consist of modifications to Dell’s most popular Intel® Xeon® 1U and 2U rack mount servers.

As you can see from the video, the M610x blade server is designed with two PCIe slots originally intended for high performance GPGPU cards ...

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May 30 2012

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